There are some products that we don't take back. Check our Returns Policy for more details.

You can return your products in three easy ways.

I. Request a return online

  1. Go to Order History in My Account, select the products you want to return and place a return request. Please fill the return slip included in your delivery or order confirmation email.
  2. Wrap and seal your products in their original packaging or call us at 8000-1629 if you no longer have it or need any kind of help.
  3. Our courier partner will get in touch with you to schedule a pick-up. Hand over your returns and they’ll give you an acknowledgement receipt.
  4. We’ll check your returns and credit your refund to your card, bank account or PayPal account within 4-15 days.

II. Return to Store

  1. Wrap your products in their original shipping packaging and bring them along with your invoice to any Max store in Bahrain.
  2. Hand over your return - an authorised staff member will take your package.
  3. After we check your returns, we'll process your refund. If you’ve paid by card, you can receive a refund to your card or opt for a Credit Note. If you've used PayPal, you can ask for a PayPal Refund or a Credit Note.

III. Call for a pick-up

  1. Wrap and seal your products in their original packaging or call us at 8000-1629 if you no longer have it or need any kind of help.
  2. Call us on 8000-1629 to schedule a pick-up time and location.
  3. Our courier partner will get in touch with you to schedule a pick-up. Hand over your returns and they’ll give you an acknowledgement receipt.
  4. We’ll check your returns and credit your refund to your card, bank account or PayPal account within 4-15 days.

Don’t forget to check our returns policy for a list of products that you cannot return.